Customer service

How can we help you?

Payment options

We offer you several ways to pay. Below is an overview of the payment methods we offer. As soon as we have received your payment, we will get to work for you! Order cut-to-size Wooden sheets and board material quickly and easily!

Riverty / Afterpay - free

Riverty is the new AfterPay. Pay safely online afterwards.

Credit card - free

You can use a MasterCard or VISA credit card. Once we have checked your credit card information, your order will be prepared and sent out when ready. If you are paying by credit card, you will need all the information on the card: the credit card number, expiry date and CVC code. If you have set this up, you may also have to fill in a password. Your MasterCard or Visa details are processed securely.

PayPal - 3.4% of the order amount

PayPal is an online payment account linked to your e-mail address. You can also link your bank details to your PayPal account. Money in a PayPal account can be used for an online purchase or deposited into your bank account.

Apple Pay - free

Apple Pay is Apple's mobile payment service. Pay conveniently by linking your bank to your Apple Wallet on your iPhone and pay within a few clicks.

Bank transfer - free

Prepayment means that after entering your order, you transfer the outstanding order amount to Mention at the manual transfer always the order number from your order confirmation. Prepayment is not the fastest way of payment. Please allow one to three working days for the transfer. As soon as we have received your payment, we start preparing your order.

Sofort - free of charge

When you pay with SOFORT, you use online banking through your bank. Most well-known banks are affiliated with SOFORT and allow you to use this service to make the payment. Alongside Giropay and Paypal, it is one of the most widely used forms of payment on the internet for German consumers.

Business on account - Free

Business customers with an approved account can choose to pay on account. When ordering, choose business pay on account and pay the invoice up to 30 days after placing the order. We offer payment on account via Mondu. Read more about Mondu's service here.